Who we are
Who We Are
Sunlightsol Technologies delivers world-class digital and outsourcing solutions. Our customer support team ensures smooth communication, timely resolutions, and exceptional experiences for global clients.
What we’re looking for
We’re hiring a Customer Support Executive who is empathetic, professional, and solution-oriented.
- Handle inbound and outbound client communications efficiently
- Provide technical or product-related assistance
- Escalate issues and ensure timely resolutions
- Maintain accurate customer records and feedback logs
- Represent Sunlightsol’s values in every interaction
Applicant requirements
- Minimum 1–3 years of experience in customer service roles
- Strong verbal and written English communication
- Familiarity with CRM tools and ticketing systems
- Excellent problem-solving and interpersonal skills
- Flexible to work in international time zones if needed
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